Customer Data Platform (CDP)
Customer API & Webhooks

Get More Value From
Your Customer Data

Empower your brand to create personalized SMS marketing campaigns that drive customer loyalty and revenue with limitless flexibility.
Customer Data Platform (CDP)

Combine data from your favorite tools

Simplifies the process of collecting and unifying the customer data and events you need to power your marketing campaigns.

Profile 360

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Profile 360

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Integrations

To find the right audience ... whether you have a team of 2 or 200, our shared team inboxes keep.
Customer data

Collect the following data

Contact data accepted

Full name
First name
Company
Mobile phone
Country
First name
First name
First name

Events accepted

Order created
Order updated
Order cancelled
Order paid
Order shipped
Checkout started
Checkout cancel
Checkout updated
Product viewed
Generic event
Action performed
Click on link
Viewed / Visited
Metric / Analytics
Lead / Conversion
Appointment
Payment
Custom event
Customer data

Transform your customer data into a growth engine

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep.

Frequently asked questions

Everything you need to know about the product and billing.
What is Instasent and how can it benefit my business?
Instasent is a revenue messaging platform designed for direct-to-consumer (DTC) brands. It helps businesses engage with their customers through SMS marketing, providing tools for automation, customer data management, and detailed analytics to optimize campaigns.
How can I get started with Instasent?
You can start by signing up for a 14-day free trial of our Premium or Business plans. The Free plan is also available and doesn't require a trial or credit card to use basic features. With the Free plan, you can send SMS messages worldwide on a pay-as-you-go basis, without needing to subscribe to any paid plan. While it has limited functionalities, it still allows you to reach your global audience.
What are the differences between the Free, Premium, and Business plans?
The Free plan allows you to send SMS campaigns worldwide with limited functionalities and a higher cost per SMS. The Premium plan, at a competitive monthly cost, unlocks all functionalities, including integrations with any connector, access to the API for data input, advanced segmentation, multilingual campaigns, A/B testing, and advanced analytics, while offering a lower cost per SMS. The Business plan is ideal for companies needing advanced management, an account manager, and who send large volumes of SMS, with the lowest cost per SMS.
How do I change or cancel my plan?
You can change or cancel your plan at any time from your account settings. Changes will take effect at the start of your next billing cycle, and cancellations are immediate with no additional fees.
What types of analytics and reports does Instasent provide?
Instasent offers comprehensive analytics and reporting tools that track SMS performance, customer engagement, and sales impact. You can view detailed delivery rates, conversion metrics, and real-time insights to optimize your campaigns.
How does Instasent handle customer data?
Instasent provides a unified platform to manage and segment customer data in real-time, enabling personalized messages and effective campaigns. We comply with GDPR and CCPA, ensuring all data is securely stored with advanced encryption and access controls.
What kind of support can I expect from Instasent?
The Free plan includes access to our help center. Premium and Business plans offer additional support, including priority support, a dedicated account manager, and onboarding specialists to ensure a smooth setup and usage.
Are there any hidden fees or additional costs?
There are no hidden fees. The only additional cost is the SMS rate, which varies by country. All pricing details are transparently listed on our pricing page.
How are my US/CA-based clients going to receive my messages?
All US-based messages will be sent via a dedicated carrier-approved number. All Canadian-based customers will receive the messages from our Canadian short code. We offer worldwide coverage, but for certain countries, it will be necessary to request access due to local regulations and specific requirements.
Where can I find more information about the Instasent API?
Detailed information about our API can be found in the developers' section on our website. The documentation provides all the necessary details to integrate Instasent with your applications seamlessly.